Technical Support Specialist (Hospitality), German speaking
This job is no longer listed at the source.
Provide high-level technical support for Lightspeed hospitality Strategic Accounts, focusing on K-Series. Join the Strategic Support Services team to manage complex merchant relationships and escalations.
What you'll do
- Provide premium technical support via email, phone, video, and on-site
- Recommend best practices to optimise clients business processes
- Coordinate warm handoffs with Implementation teams
- Manage escalations and oversee technical resolution and communications
- Deliver training and drive feature adoption for strategic accounts
What they're looking for
- Excellent verbal and written German and English
- Extensive technical customer support experience
- Prior experience in the Hospitality industry
- Strong Mac OS and general computer skills
- Flexibility to work varied support schedules
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
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